Search found 674 matches

by Peter
26 Aug 2020, 11:07
Forum: InControl Discussions
Topic: Numeri Gauge HA
Replies: 3
Views: 10070

Re: Numeri Gauge HA

Hello.

Looks like something has broken here for this data in some of the newer versions. I have reported this as a bug to the developers, developer ID is ICC-8610. Thank you for your feedback.

Best regards
/Peter
by Peter
26 Aug 2020, 10:48
Forum: InControl Discussions
Topic: ILA service stop when start log analyser query
Replies: 1
Views: 10905

Re: ILA service stop when start log analyser query

Hello. This sounds like a potential bug or problem if the ILA service stops responding/functioning as it should. I would recommend that you first try upgrade to the latest ILA/InControl version and if the problem still persists create a support ticket in my.clavister.com and we will start to trouble...
by Peter
10 Jul 2020, 11:58
Forum: SG How to's
Topic: Tips & tricks on how to troubleshoot problems related to high CPU load
Replies: 0
Views: 20398

Tips & tricks on how to troubleshoot problems related to high CPU load

This How-to applies to: cOS Core version 12.xx and 13.xx (although most can be applied to older versions as well) 1. Objectives with this article: The main purpose of this How-To is to give tips and recommendations when it comes to troubleshooting problems that the Firewall is running at high CPU l...
by Peter
29 Jun 2020, 07:36
Forum: SG Discussions
Topic: Logs for IPsec
Replies: 1
Views: 4052

Re: Logs for IPsec

Hello. Information about IPsec tunnel establishment can be found in primary two places. 1. Normal logs 1.1 Such as in the WebUI memory logs or if you have setup a log receiver for Syslog (e.g. InCenter) or our own log format using InControl. 2. The "ike -snoop <ip>" CLI command. Logs from #2 is reco...
by Peter
29 Jun 2020, 07:30
Forum: SG Discussions
Topic: IPv6 - Network Prefix Translation
Replies: 1
Views: 2982

Re: IPv6 - Network Prefix Translation

Hello. Unfortunately i don't think this would be possible in the current version of the Firewall (we are currently at version 13.00.06). The main reason for that is due to the lack of IPv6 address translation capabilities. The only alternative i can think of at the moment would be to use DHCPv6 in o...
by Peter
25 Jun 2020, 16:21
Forum: SG FAQ's
Topic: Problem with ARP towards some Wi-FI Access Points
Replies: 0
Views: 10709

Problem with ARP towards some Wi-FI Access Points

This FAQ applies to: cOS Core any version Question: We have started having problems with our Wi-Fi Access Points (AP) where clients are unable to connect to the Firewall/Internet through the Firewall. The log contains entries about ARP resolution failed. A log sample: 2020-06-25 08:24:30 +02:00 ARP...
by Peter
29 May 2020, 12:42
Forum: SG Discussions
Topic: Which URL filter is Clavister using?
Replies: 1
Views: 3475

Re: Which URL filter is Clavister using?

Hello. We are using "ContentKeeper" as vendor for our URL database/lookups. Please use the following URL in case you have a reclassification request(s): https://www.clavister.com/submit-url-reclassification Note: Currently (2020-05-29) this URL cannot be reached other than using the above link direc...
by Peter
19 May 2020, 11:05
Forum: SG FAQ's
Topic: Using IKEv2 roaming without installing a certificate on the client
Replies: 0
Views: 10696

Using IKEv2 roaming without installing a certificate on the client

This FAQ applies to: cOS Core version 13 and up. Question: I want to use the IKEv2 client in e.g. Windows, but i do not want to install a certificate on all my clients. Is there a way to bypass this requirement? Answer: Using PSK (pre-shared key) for the IKEv2 tunnel in Windows is not possible as i...
by Peter
19 May 2020, 10:41
Forum: Feature Requests / Product Enhancements
Topic: Scheduled deployments in InControl
Replies: 3
Views: 6928

Re: Scheduled deployments in InControl

Hello Dirk.

This feature request has not been implemented yet. It was initially in the roadmap but due to various reasons, changes, requirements and whatnot it was removed.

So currently we do not have any plans for it's implementation (Note: New developer ID is ICC-7622).

/Peter
by Peter
09 Apr 2020, 16:20
Forum: SG FAQ's
Topic: Problems to receive DHCP address
Replies: 2
Views: 9811

Re: Problems to receive DHCP address

Note4: We encountered a situation towards a Swedish ISP that was sending the DHCP replies from the DHCP server with TTL=1. By default cOS Core only allows a TTL of 3 or higher. In order to get this to work the TTLMin setting must be lowered from 3 to 1 or the "TTL on Low" setting be set to "ignore"...